Frequently Asked Questions
How do I join RBL Rewards?Registration is free! Visit our Join Now page, fill out the form, and you'll receive 500 bonus points instantly.
Do my points expire?No. RBL Rewards points never expire as long as your account remains active (at least one transaction per 24 months).
How long does it take to receive points?Points from partner store purchases typically appear within 48 hours. RBL Card purchases post within 24 hours.
Can I transfer points to another member?Points transfers are available in increments of 1,000 points. A small processing fee of 100 points applies.
What is the minimum redemption amount?You can redeem rewards starting at just 500 points for select digital gift cards.
How do I update my account information?Log in to your account and navigate to "My Profile" to update your email, address, or linked payment methods.
Is there a mobile app?Yes! Download the RBL Rewards app for iOS and Android to track points, browse rewards, and find partner stores on the go.
Who do I contact for help?Call us at 1-800-RBL-REWD or visit our Contact page. Support is available Mon-Fri 8AM-8PM EST.